SHOP FACTS & POLICIES

Keeping It Fresh

Your Happy Dough Lucky will keep as long as you want it to.  Just follow these tips.

 

  • The more you play with our moldable playdough , the softer it gets!

 

  • If dough becomes dry, add a few drops of oil to your fingers and knead

 

  • Store it in a cool, dry location inside your Happy Dough Lucky container or a resealable plastic bag.

     

 

Returns and Exchanges

RETURN POLICY

 

RETURNS ARE ONLY ISSUED WITHIN 7 DAYS OF CUSTOMER RECEIPT DATE. We will gladly refund an UNOPENED jar or kit of Happy Doh Lucky in it's original Happy Doh Lucky packaging.  If you would like to schedule a return, please email Heidi at hello@happydohlucky.com WITHIN 7 DAYS OF CUSTOMER RECEIPT DATE to arrange shipping. Once the product has been received and inspected then we will issue a refund less shipping charges. Your refund will be issued in the payment method that you originally used. 

 

EXCHANGES

 

We will gladly exchange any UNOPENED jars or kits in their original packaging WITHIN 30 DAYS OF PURCHASE RECEIPT DATE. If you would like to schedule an exchange, please email Heidi at hello@happydohlucky.com WITHIN 30 DAYS OF PURCHASE RECEIPT DATE to arrange shipping. Once the product has been received and inspected then we will ship your new product to you and add additional sales and shipping charges if necessary.

 

We will happily replace items if they are defective or damaged. 

 

Thank you for your purchase! 

The Happy Dough Lucky Team

4:RETURNS